Purchases will be delivered by Royal Mail and should take 3-5 days to arrive. Please call 020 8617 8944 if you have any questions or would like to discuss a different delivery method. We aim to dispatch parcels within a day or two of ordering.
At present SNAP is unable to deliver outside the UK, for orders placed through the website. If you would like to enquire about shipping an item abroad please call the shop or email firstname.lastname@example.org.
Payment is processed securely through Paypal. You can make payment using a credit or debit card, or using your Paypal account. We can also take payment over the phone if you prefer. If you have any queries about a transaction please call us.
Items must be returned in their original packaging within 7 days for a refund or exchange. Please call us if there is anything you are not happy with or if you wish to return an item to us. Return postage charges are to be paid by the customer. Some of our items are handmade so there are sometimes slight variations in colour or size. Please bear this in mind.
If you have any questions about any aspect of your order call us on 020 8617 8944 or email email@example.com. We love emails, but we love phone calls more!